Overview
Paybis Login lets registered users sign in to the Paybis platform to buy, sell and exchange cryptocurrencies, manage payment methods, and complete KYC/verification. This page explains the standard login flow, Two-Factor Authentication (2FA), common login issues and step-by-step account recovery guidance.
How to sign in (step-by-step)
- Open the Paybis homepage and click Sign in (usually in the top-right corner).
- Enter the email address you used to register and your password.
- If you have 2FA enabled, provide the code from your authenticator app or SMS code when prompted.
- Complete any additional verification prompts (CAPTCHA or device confirmation) to access your dashboard.
Tip: Use a trusted device and strong unique password. If you prefer, use the "Remember this device" option only on personal devices.
Two-Factor Authentication (2FA)
2FA drastically improves account security. Paybis supports authenticator apps (TOTP) such as Google Authenticator, Authy, or other compatible apps. After enabling 2FA:
- Save backup/recovery codes shown during setup in a safe place.
- Use an authenticator app rather than SMS where possible — apps are more resilient to SIM swap attacks.
- If you lose access to your 2FA device, follow the account recovery steps (see below) or contact Paybis support with identity verification documents.
Troubleshooting common login issues
If you encounter problems signing in, try these checks:
- Wrong password: Use the "Forgot password" link to reset via your registered email.
- 2FA code not accepted: Ensure your authenticator app time is synced or try restoring from backup codes.
- Account locked: Multiple failed attempts may temporarily block login — wait a short period and try again or use password reset.
- Browser issues: Clear cache, disable extensions (adblockers, privacy tools), or try a private window / different browser.
Account recovery & security best practices
If you can't access your account, start with the password reset flow. If access remains blocked (for example you lost 2FA and backup codes), gather identity documents (government ID, proof of address) — Paybis may require them to confirm identity. Always:
- Use a unique password from a reputable password manager.
- Keep backup 2FA codes offline.
- Enable email security (e.g., 2FA) for the email linked to your Paybis account.
Frequently asked questions (short)
- Where do I click to sign in?
- Top-right corner of the Paybis homepage — look for "Sign in" or "Log in".
- How long does password reset take?
- Reset emails usually arrive within a few minutes — check spam/junk folders.